Refund and Cancellation Policy
Effective Date: March 22, 2025
1. No Refunds
All sales made on www.jpastote.com are final. We do not offer refunds or exchanges for any products or services purchased. Please ensure that you carefully review your order before finalizing your purchase.
2. No Order Cancellations
Once an order is placed on our website, it cannot be canceled or modified. We encourage customers to thoroughly verify their selections and personal information before completing the checkout process.
3. Exceptions
The only exceptions to this policy are as follows:
Defective or Damaged Products: If you receive a product that is defective or damaged, please contact our customer service within 5 days of receipt. We will assess the issue and, at our discretion, may provide a replacement or store credit.
Incorrect Items: In the event that you receive an incorrect item, notify us within 5 days of delivery. We will arrange for the correct item to be sent to you at no additional cost.
4. Contact Information
For any questions or concerns regarding this policy, please contact us at:
Email: support@jpastote.com
Phone: +1-646-416-0643
5. Policy Updates
We reserve the right to modify this policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly. It is the customer's responsibility to review this policy periodically for any updates.
6. Legal Compliance
This policy is governed by the laws of the United States. By making a purchase on www.jpastote.com, you agree to this Refund and Cancellation Policy.
Please note that this policy does not affect your statutory rights.
